Baldrige Excellence
Health Care Criteria for Performance Excellence
The Baldrige Criteria for Performance Excellence provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for communication among organizations for sharing best practices. The Criteria are also the basis for the Malcolm Baldrige National Quality Award process. The Health Care Criteria for Performance Excellence are used by organizations that are primarily engaged in furnishing medical, surgical, or other health services directly to people. Learn more.